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How can we help?
Carrier options, delivery areas and times, tracking, how we send our flowers
Where do you deliver to?
Do you deliver outside of the UK?
Next-day delivery areas
How long do they take to arrive?
Do you deliver to hospitals?
Do you deliver to the Channel Islands?
When do I have to order by?
Order by 10pm for next-day delivery areas
2-day delivery areas
How are they delivered?
How are the blooms packaged?
Does someone need to be in to receive the flowers?
Does my recipient need to be in to receive their flowers?
What should I do if there's a note to collect the flowers from the delivery office?
My flowers haven't arrived, what do I do?
What is own delivery?
Which own delivery courier is delivering these blooms?
Contacting own delivery couriers
Own delivery tracking and unsuccessful delivery protocol
Uploading own delivery driver names to admin: STEP BY STEP
What does my tracking mean?
Tracking says delivered but can't find it?